FAQ´s
Frequently Asked Questions
About Our Mushroom Products
Why are people interested in mushroom products?
Many people are exploring mushrooms for personal growth, creativity, focus, or to enhance certain life experiences. Some are simply curious about their natural properties and the role they've played in cultures for centuries.
What kind of effects do customers report?
Users often describe effects like enhanced senses, deeper thought patterns, increased appreciation for music or nature, or a shift in overall mood. Experiences can range from uplifting and energizing to introspective and calming.
Will everyone feel the same effects?
No—effects can vary greatly depending on the individual, their mindset, environment, and how much they take. Everyone’s body and experience is different, so starting small is a common practice.
Are your mushrooms used for microdosing or larger experiences?
Both. Some customers use our products in small amounts to support daily creativity or clarity, while others explore them more deeply in safe, intentional settings.
How should I prepare for my experience?
A comfortable setting, a clear intention, and a calm mindset can all help shape the experience. Many users choose to be with trusted friends or in a familiar space when exploring mushrooms.
Shipping & Delivery
When will I receive my order?
Delivery times depend on the shipping method selected at checkout.
Most customers receive their order within 2 business days, or between 5 to 7 business days after the package is picked up by the carrier.
You’ll receive an email with tracking information once your order ships, so you can follow its progress in real time.
How do I track my order?
You’ll receive an email with tracking info once your order ships. You can also download the Shop App, which automatically tracks your orders without needing to copy or paste tracking numbers.
Who delivers my order?
We ship via FedEx and other premium carriers to provide fast and reliable service.
Do I need to be home to sign for my package?
No. If you're not home, the driver will leave your package at your door or with a doorman.
Do you ship to P.O. Boxes, APO/FPO, or internationally?
At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.
Which states do you NOT ship to?
Due to state regulations, we cannot ship magic mushroom products to the following states:
Alabama (AL), California (CA), District of Columbia (DC), Minnesota (MN), North Carolina (NC), North Dakota (ND), Vermont (VT).
What if my package is lost or damaged?
All purchases are insured up to $100 by default for shipping loss or damage. If you would like to increase the insurance coverage, please contact us at: alphafungistore@gmail.com.
Payments
How do I make a purchase?
Just click the Checkout button in your cart. If you’re not logged in, you’ll be prompted to do so.
What payment methods do you accept?
We accept all major credit cards: Visa, MasterCard, American Express, Discover, and Diners Club.
Returns & Exchanges
What is your return policy?
You may return most new, unopened items within 15 days of delivery for a full refund.
The customer is responsible for return shipping costs.
Email us at alphafungistore@gmail.com and we’ll provide return instructions.
Do you accept returns on clearance items?
All sales are final on clearance or closeout items. No refunds or exchanges.
Taxes
Do you charge sales tax?
Yes, sales tax may be charged depending on your shipping address and local tax regulations.
Customer Support
How can I contact customer service?
Email us at alphafungistore@gmail.com and we’ll get back to you as quickly as possible.
We’re available Monday to Friday, 8:00 AM – 5:00 PM (EST).
Privacy & Security
What’s your Privacy Policy?
Your privacy is very important to us. For more information, please read our full Privacy Policy on our website.
